Testimonials/Blog

Helen Ravenscourt 2014

The opportunity to come to America arose as I was about to graduate university. I had a great job as a duty manager in a restaurant, but I definitely wanted more. From a young age, I have always known I wanted to travel and as hard as it was, I had to let go of some concerns to actually live my dream of travelling. Before deciding to come to America, I definitely had doubts. Was it the right path to take after university? Would I miss home and family too much? Would things change too much while I am away? Those were my main concerns, but one thought overpowered all of that, the experience I was going to gain not only in the industry but world knowledge. I decided the best way for me to up my game was to gain knowledge in the industry from another country. And where better to learn hospitality than a country that has a reputation for its fantastic customer service? Homesickness is something that might occur, but it is part of adapting to a new culture, new home and an extended family. The friends I made when I moved to Florida, helped to ease my longing for Liverpool. They became my family; people I went on new adventures with every day off; they were going through the same things as me. I can honestly say that within a few weeks I had settled into my new home, and thought to myself, what was I worried about?! There are people I will never forget, and even now, moving to a new state, we stay in touch and see each other all the time. We spent Christmas together, celebrated birthdays and I intend to carry on the new traditions! It has also truly been an experience to watch my new family grow, from who they were, to the professional, outgoing and fantastic people they are now. Not only have I gained all of that from just seven months so far, I have seen parts of the world I may never get to see again, such as the Florida Keys. Now, being in New York State, we have trips planned to Niagara Falls and Atlantic City. I have learned so much about hospitality and real service, and know that if I were to apply for a managerial role, I would excel in that role, based on everything I have learned here. A degree matters, yes, but my time here has put all the theory I learned into practice. This has been a journey that I will value for the rest of my life, with memories I will not ever forget!

Steff Kidd, 2014

I am loving Woodway Country Club – you couldn’t have picked a better club for me. I have become best of friends with my new roomie within one week! This club is an amazing organization with great managers, staff and members. We have been getting randomly upset lately because we know our time in America is nearly up. I am going to cry through the whole the plane journey home, but I guess everything good comes to an end! I was so nervous for months before arriving in America. Looking back, that was so stupid. I have met the best friends here. We girls are all very different, but we had an instant click and have shared a great many memories! I can’t wait to go to Belfast to see them! I learnt a lot about myself in Florida and brought that knowledge up north with me. Everything just got better and better through the year and there is so much I will take with me for my future. The places I have seen in the last year are unbelievable. To name a few… Miami, West Palm Beach, the Everglades, Key West, a Miami Heat basketball game, a Miami Marlins baseball game, Universal Studios, Walt Disney World, Busch Gardens, a Bahamas cruise, Las Vegas, New York, Boston, Jay Z and Beyoncé in concert. We still hope to get to Six Flags, see the Mets play, Niagara Falls, and Washington, D.C. Anybody hesitating to have this experience is crazy. Getting away from England for this long period has been the best thing for me and I now plan to go to Thailand. I can’t thank you enough for all your help and for taking care of me. I cannot quite believe how quickly my time in America has gone, this has been the best year of my life without a doubt and I recommend it to anybody! Thank you for everything.

Danny McGee, 2015

My placement in America not only exceeded my expectations, but opened up the door of global opportunity to me. Yes, we can all agree it’s scary coming out to America; for some, like myself, it was the first time outside of Europe. I spent four months in New Jersey, meeting people from Ireland, Liverpool, London and Poland. We all were nervous about meeting one another, but we quickly became a family. I spent eight months in Florida, where I made lifelong friendships with people from England, South Africa, Bulgaria and Argentina…not to forget Americans.Another instance where we became a family and I enjoyed all of it. On the professional side, this year has helped structure me towards what I wish to achieve in life and my personal growth and maturity levels dramatically increased! Frank and Rasheeda are two of the most caring and generous people I met. They will help you with any issues and queries. One final point is what my mum and dad said to me when I was deciding about America: They said, “jump at the opportunity!” To future students, best of luck to you on your placement experience.

Gemma Armstrong, 2012

I thought that going to America would be a brilliant experience (and I was right), one of those things, that if you don’t take the chance, then you might regret it later on in life. Also, I thought it would be a great way to see how a different culture’s hospitality varies from ours, and how the businesses function over there. But I was a little scared, to be honest. I had never been away from home for longer than two weeks, so it was a little daunting to know that if I got offered a placement in the USA, that I would be away from home and family for a year. Once I arrived, however, I met so many new and charismatic people, not only the other interns I was placed with, but also all the other staff. From that tentative start, I now have some new lifelong friends. I loved getting the chance to experience life in a different country and I also enjoyed learning in the Pastry Department. I understood from Rasheeda that season can get busy, I just never realized exactly how busy it could get. You’re always told that it is a very busy job, but I don’t think you really fully realize it until you actually do it. The result is that I have grown as a person, and gained far more experience and confidence in myself and what I do. I learnt various new things about the hospitality industry and country clubs, and a lot more about pastry in my year.

Harriett Gibbons 2015

I can honestly say I am having the absolute time of my life here and at St. Andrews Country Club. I love everything about America, including our apartment, the people, Boca Raton, Florida… the list goes on. This may sound odd but I actually really enjoy going into the club each day! Even the double shifts don’t seem that hard to do. The club experience has proven that this is the industry for me. Everyone at work is just great, and some of the nicest people I’ve ever met in my life and I’m already dreading the day I have to say goodbye to everyone. St Andrews has now opened up the new Lakeside restaurant and I’ve been selected to work there. I am amazed at the amount of things I’ve learnt so far; they’ve taught us SO much in such a short space of time. The attention to detail in fine dining is unreal here at St. Andrews, and I already know when I go back to the UK I’ll be ahead of the game, as the service standards in America are lots better than back home. I could go on forever but I just wanted to say thank you for this whole experience. It’s a once in a lifetime opportunity and I will cherish it forever.

Jack Bowen, 2012 – Bucks University

I can’t think of a better place to come to than Harbour Ridge, for the experiences I have had and the people I have met. All the guys from England I met are brilliant, fun to be around, and they have helped make the experience a once in a lifetime opportunity. I wouldn’t change a thing that has happened here. We already have plans for when we are home to take big road trips to see everyone at their universities and a trip to Ireland to see the girls there on St. Patrick’s Day. This experience has made me really find out who I am, and what skills I have to offer in a variety of different areas within F&B and the Golf Operations of a very expensive and exclusive country club. Everybody obviously has had their sad moments where they miss home/family/friends, but we are now so close that everyone here is your family and I will never forget them, even after this experience is over. After all, you won’t be having Christmas day sitting on the beach drinking champagne in England! Again, I would like to thank BSG for all you have done for all of us and hope that some of the students you show this to trust you and take the chance you can offer like I have, because I will always be extremely grateful and recommend this to everybody without even a second’s hesitation.

Lewis Rainey, Manchester University

This experience has meant the world to me and has opened up so many doors to help me in the future. I have already decided to come back to Florida, and been offered a job for when I graduate – a lot more than I could have hoped for. The opportunities within the hospitality industry in the USA are fantastic. I definitely recommend coming over, even if you are not sure, because the way of life, the quality of the training, and the experience are great. This has made a huge impact on my life and has pointed me in the right direction to reach my aspirations and goals. If you like hospitality or that’s where your interests lie, I certainly recommend trying this program, because Florida is an amazing place and you need to take the leap and come here for a year – it will change your life. I can’t imagine how awful it would have been if I had interned back in the UK, now that I know how good coming to the USA really is.

Felicity “Flicky” Massy Birch, 2015

Thank you to BSG for bringing me out here! I have met the most amazing people and we have become lifelong friends. This is especially true of the girls I have spent my entire year with, experiencing things and seeing what America has to offer. I have had some great experiences and learnt so much, inside and outside of work. For anyone thinking of doing an experience like this, they certainly won’t regret it. I didn’t realize how much I would learn, not only about the hospitality industry, but also about the American culture. The country clubs are something else, but as much as they are hard work at times, you still have the best time and so much fun with the people you will meet. I’m so glad I did the split program, because New York is an incredible place to be and Connecticut is just beautiful!

David Mazzucchi 2013

BSG has given me what I can safely say was the best year of my life. I absolutely loved every minute of my time in the US and I couldn’t have imagined a better experience if I tried. What I don’t know is how I was meant to go back to living in the UK after such an amazing year! Rasheeda, when I was first in touch with you about going over to the US, I remember you forwarded us a few emails from students who had done the trip and were thanking you for an amazing year. At the time I thought “ahh how soppy! I’ll not be like that!” Well, to be honest, I have never been more devastated to leave somewhere in my life. I built a nice life in the US over the past year. I have a great group of friends in both New York and Florida, who I would consider as some of the best people I have ever met, so I know I’ll always have an excuse to go back whenever possible. I got to travel and see so much of the country. (You should advise all of your interns to work hard, just for the time off work to go and travel.) I have learned so much over these 12 months, from simple things like the value of hard work to other things such as where I want my life to head. I couldn’t recommend this experience more to anyone if I tried.

Jaleesa Wilson, 2014

Florida is such an amazing state and I had such an incredible time; I just miss it so much. Rasheeda, I know you thought this ‘London Girl’ was going to struggle in Florida, but honestly I think of it as my second home. I keep thinking about Florida every day! I am forever grateful for this opportunity and all the doors this will open in the future