Testimonials/Blog

Testimonials

Helen Ravenscourt 2014

The opportunity to come to America arose as I was about to graduate university. I had a great job as a duty manager in a restaurant, but I definitely wanted more. From a young age, I have always known I wanted to travel and as hard as it was, I had to let go of some concerns to actually live my dream of travelling. Before deciding to come to America, I definitely had doubts. Was it the right path to take after university? Would I miss home and family too much? Would things change too much while I am away? Those were my main concerns, but one thought overpowered all of that, the experience I was going to gain not only in the industry but world knowledge. I decided the best way for me to up my game was to gain knowledge in the industry from another country. And where better to learn hospitality than a country that has a reputation for its fantastic customer service? Homesickness is something that might occur, but it is part of adapting to a new culture, new home and an extended family. The friends I made when I moved to Florida, helped to ease my longing for Liverpool. They became my family; people I went on new adventures with every day off; they were going through the same things as me. I can honestly say that within a few weeks I had settled into my new home, and thought to myself, what was I worried about?! There are people I will never forget, and even now, moving to a new state, we stay in touch and see each other all the time. We spent Christmas together, celebrated birthdays and I intend to carry on the new traditions! It has also truly been an experience to watch my new family grow, from who they were, to the professional, outgoing and fantastic people they are now. Not only have I gained all of that from just seven months so far, I have seen parts of the world I may never get to see again, such as the Florida Keys. Now, being in New York State, we have trips planned to Niagara Falls and Atlantic City. I have learned so much about hospitality and real service, and know that if I were to apply for a managerial role, I would excel in that role, based on everything I have learned here. A degree matters, yes, but my time here has put all the theory I learned into practice. This has been a journey that I will value for the rest of my life, with memories I will not ever forget!
Helen Ravenscourt 2014